General Terms and Conditions sozialerstuhl Group

sozialerstuhl Deutschland
Gesellschaft für Bildung und soziale Angelegenheiten gGmbH i. G.
Theresienhöhen28
80339 Munic
Germany

Telefon: +49 89 1437 90 500
Fax: +49 89 1437 90 5099
E-Mail: info@sozialerstuhl.de

Authorised representative managing director: Holger Enders

1. scope of application

1.1 The following GTC apply to all orders:

1.2 A consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity.
occupational activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

1.3 The following shall apply to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

2. contracting party

The contract of sale is concluded with sozialerstuhl Deutschland - Gesellschaft für Bildung und soziale Angelegenheiten gGmbH, Theresienhöhe 28, 80339 Munich. Tel. 089 1437 90 500, Fax 089 - 1437 90 5099, E-mail: info@sozialerstuhl.de.

Contracts for the provision of services are also concluded with the sozialerstuhl AGB and, if necessary, in individual cases with additional contractual partners. The
details are explained with the respective product.

3 Conclusion of contract

3.1 The offering of the products does not constitute a legally binding offer, but a non-binding online catalogue. By placing an order in writing or verbally, you
you place a binding order. The contract is concluded by the written confirmation of receipt of the order by sozialerstuhl. Payment shall be made by
invoice.

4. storage of contract text and contract language

4.1 We store the contract text.

4.2 The contract language is German.

5 Subject matter of the contract

The subject of the contract is the purchase of technical communication goods.

6 Payment:

You pay the invoice amount after receipt of the invoice by bank transfer to our bank account stated there. Payments are due immediately without deduction.

7. right of withdrawal

Consumers are entitled to the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

8 Warranty

Unless expressly agreed otherwise below, the statutory right of liability for defects shall apply.

9 Liability

For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation

• in the event of injury to life, limb or health
• in case of intentional or grossly negligent breach of duty
• in the case of warranty promises, insofar as agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the
(cardinal obligations) due to slight negligence by us, our legal representatives or vicarious agents, the liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Claims for damages are otherwise excluded.

10 Online Dispute Resolution

 

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. Consumers have the possibility to use this platform for the settlement of their disputes. We are voluntarily willing to participate in an out-of-court conciliation procedure. The competent body is the Universalschlichtungsstelle des Bundes
at the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de.

11. final provisions

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code (Handelsgesetzbuch), a legal entity under public law or a special
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us shall be our place of business.

Munich, October 2023

 

1. cancellation policy for services
2. cancellation policy for digital content
3. sample withdrawal form

1. cancellation policy for services

When ordering services (e.g. seminars), consumers have a fourteen-day right of withdrawal.

Cancellation policy

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must contact us (sozialerstuhl Deutschland, Gesellschaft für Bildung und soziale Angelegenheiten gGmbH, Theresienhöhe28, 80339 Munich, E-Mail: info@sozialerstuhl.de, Telephone: 089 - 1437 90) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must return to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us). delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days of the day on which the days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Cancellation policy

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must send us (sozialerstuhl Deutschland, Gesellschaft für Bildung und soziale Angelegenheiten gGmbH, Theresienhöhe28, 80339 Munich, E-Mail: info@sozialerstuhl.de, Telephone: 089 - 1437 90) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must return to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days of the day on which the days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

3. sample cancellation form

--- Enclosure Model Withdrawal Form ---

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).
- To

sozialerstuhl Deutschland
Gesellschaft für Bildung und soziale Angelegenheiten gGmbH
Theresienhöhe28
80339 Munich
E-Mail: info@sozialerstuhl.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only in case of paper communication)
- Date(s)

(*) Delete where inapplicable.